FAQ
Frequently asked questions
We provide a wide range of maritime solutions, including lubricants, spare parts, fresh water, and provisions, catering to the diverse needs of vessels at sea.
You can easily place an order by contacting our dedicated customer support team through email, phone or thru our contact form at aefaz.com.my/contact .
We offer a variety of lubricants suitable for various marine engines and equipment. Our experts can assist you in selecting the right lubricants for your specific needs.
Yes, we offer fresh water supply services for vessels. You can schedule deliveries in advance or request emergency deliveries through our customer support.
Our provisions include a wide selection of supplies suitable for long voyages, and we can accommodate specific dietary requirements upon request.
What is the typical delivery time for maritime supplies?
Yes, we have the capacity to fulfill bulk orders and cater to the needs of large fleets. We offer customized solutions to meet your fleet’s requirements.
Yes, we are committed to environmental responsibility and compliance. Our products and services adhere to all relevant maritime environmental regulations.
We accept a variety of payment methods, including credit cards, wire transfers, and other industry-standard payment options. Our team can provide you with payment details.
Yes, we have a dedicated 24/7 support team ready to assist with emergency orders and supply needs. You can reach us anytime, day or night.